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EFFECTIVE DECEMBER 21, 2014, IT'S LUNCH HOUR PROMOTION DAILY FROM 12 NOON TO 3PM, 15% OFF ON ALL ITEMS IN THE MENU.
DEAR CUSTOMERS,

 SNACK HAUS HAS BEEN RELOCATED FROM SHAFTSBURY SQUARE TO CYBERIA CRESCENT 1, JALAN FAUNA, 63000 CYBERJAYA SINCE 13TH FEBRUARY 2014. YOU GUYS ARE WELCOME HERE.

 THANKS

202 comments:

  1. Anonymous16 March 2011 at 05:56

    bring some exchange money when delivering.. thanks..

    ReplyDelete
  2. Anonymous16 March 2011 at 06:55

    great meal!!

    ReplyDelete
  3. Anonymous16 March 2011 at 07:56

    just an idea make it 24 hours open would be more convinience ;p

    ps: I ordered chicken chop( there is some part of the chicken that is not fully cooked yet ;( )

    ReplyDelete
  4. ABD ZAINEE SULAIMAN17 March 2011 at 14:18

    thank you for the comments and noted

    ReplyDelete
  5. ABD ZAINEE SULAIMAN17 March 2011 at 14:27

    this blog is still in its infancy stage and a lot more to be done, there will be photos of those directly involved in the business, more stories, food photos, comm with customers including suggestions, complements, complaints.......

    ReplyDelete
  6. Anonymous20 March 2011 at 22:12

    great photos! try and sell more desserts!!

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  7. Anonymous23 March 2011 at 03:25

    yeah, more desserts please! :)

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  8. Anonymous25 March 2011 at 18:28

    thanks for the bog, helped me find tasty meals i didn't know about. It would be great if you can open 24hrs and also please improve on delivery times.

    ReplyDelete
  9. ABD ZAINEE SULAIMAN26 March 2011 at 10:05

    we operated 24hrs for about 14 days in November last year but the staff ended up like walking zombies due to lack of good sleep, we were understaffed then so we put the plan on hold first until we get sufficient staff. We are trying our best to improve the delivery time. TQ

    ReplyDelete
  10. B & S27 March 2011 at 11:25

    We love snackhaus!!!!!!

    We have a suggestion. Why don't you have some dessert available on the menu. Maybe something like cakes or puddings.

    Thanks ;)

    ReplyDelete
  11. ABD ZAINEE SULAIMAN28 March 2011 at 14:40

    Thank you, we will definitely unleash another dessert in the very near future, as for now the respond with the caramel pudding has been very encouraging.It is our nature from day 1 to only introduce 1 item at a time, it is our business strategy.Rgds.

    ReplyDelete
  12. Anonymous4 April 2011 at 02:53

    i agree on post "bring some exchange money when delivering..." most of my meals are from snack-haus,thus there would be times when i only have rm50 note,but i always need to wait for the staff to go back and get the change :D

    ReplyDelete
  13. Anonymous8 April 2011 at 23:59

    Can you please take my order? I kindly insist you to take my order. My number is 0060102-830540 (I am a male)

    ReplyDelete
  14. ABD ZAINEE SULAIMAN9 April 2011 at 00:24

    Dear Customer, very sorry we are closed for 2 days only on this Friday and Saturday to conduct general cleaning and maintenance work and we will be back as usual on Sunday. Rgds.

    ReplyDelete
  15. Anonymous30 April 2011 at 00:18

    how about some japanese food~~~ unagi bento would be nice~~

    ReplyDelete
  16. ABD ZAINEE SULAIMAN30 April 2011 at 12:43

    we will look around for some favourite japs cuisines and include it in the menu in the near future, thank you for the suggestion.

    ReplyDelete
    Replies
    1. Anonymous16 May 2014 at 08:49

      Teriyaki with rise would be awesome !!

      Delete
  17. Anonymous6 May 2011 at 21:56

    How bout some diet and healthy food choice...cyberjaya is full of unhealthy food.

    U can add:
    - variety of salad
    - fruit salad

    ReplyDelete
    Replies
    1. Anonymous16 May 2014 at 08:50

      we need greek salad, and kraft dressing salad :)

      Delete
  18. Hamim7 May 2011 at 22:03

    The best food delivery service in Cyberjaya. I don't know about other customers, but the food from snack-haus is great, and the delivery time is the fastest among other delivery services. 10/10.

    ReplyDelete
  19. ABD ZAINEE SULAIMAN9 May 2011 at 02:12

    Agreed that most of the food esp most Asian's cuisines are oily and high in cholesterol, we take note on your suggestion but we will be introducing some seafood dishes that does not use oil at all, everything comes natural and also tasty! Besides food intake spend some time at the gym to burn the excess calories.

    ReplyDelete
  20. ABD ZAINEE SULAIMAN9 May 2011 at 02:28

    Its great to hear that from you Hamim, we one thing always place emphasis on quality of taste and service but we also believe that we can do much better. Rgds.

    ReplyDelete
  21. Anonymous10 May 2011 at 06:41

    Your ex-delivery boy is running Hello Cyber why is he selling some of the food in your menu, at one time we still thought that it is Snackhaus's second outlet but their food and service are lousy and not like Snackhaus. As their neighbor, they're also a filthy lot and got themselves drunk on most nights. Are they even Halal in the first place?

    ReplyDelete
  22. ABD ZAINEE SULAIMAN10 May 2011 at 08:40

    Honestly we do not really have knowledge and interfere in whatever they are doing, well the boy did learned some recipes while working for us namely black pepper beef & chicken, all the fried rice, spring rolls,fried chicken, garlic sauce etc but whether its exactly the same we are not sure. They are of cause a group of foreigners and non-muslims and whether they are halal or not its not for us to determine.tq.

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  23. Anonymous18 May 2011 at 06:43

    Your delivery time has been late lately, can Snackhaus do something to rectify it? We feel like dying!!!!!!!

    ReplyDelete
  24. ABD ZAINEE SULAIMAN18 May 2011 at 07:55

    Sure, just a temporary setback that have been rectified since engaging a new delivery staff, tq

    ReplyDelete
  25. Anonymous27 May 2011 at 04:19

    One of your delivery boys asked for tip directly. Now I don't mind giving tips, but does one usually blatantly looks at their customer on the eyes and say "I wan RM5, will u give me?"

    ReplyDelete
  26. ABD ZAINEE SULAIMAN27 May 2011 at 10:17

    We know you will not disclose which delivery boy was it and neither will any of our boys admit if we ask, anyway we thank you for highlighting this fact and we will brief them accordingly. Rgds.

    ReplyDelete
  27. Anonymous27 May 2011 at 22:42

    wat about making a new set for daily cathering....it would be very nice :) so no need to think wat i shuld eat for breakfast lunch and diner :D

    ReplyDelete
  28. Leil Silver1 June 2011 at 09:55

    Somebody mixed my order today. I ordered Royale Chicken Sandwich and I got a Chicken Bologna instead. I was too hungry so I took the sandwich.

    Pls make sure orders are right.

    ReplyDelete
  29. ABD ZAINEE SULAIMAN2 June 2011 at 15:02

    Sure and sorry pro, we do get some mixed up sometimes, do inform if you need us to change the order the next time. tx

    ReplyDelete
  30. Anonymous2 June 2011 at 15:30

    Salam Bro

    I am a long time customer, I just wanted to say that almost all delivery services in cyberia have been blacklisted by me for some unfortunate "discovery", except for snackhaus I still order.

    I used to order daniels salad, but recently one didn't seem that "fresh".

    Please put a timer, if the salad in the fridge is not sold within, say, 36hours from the time its made then its no good for sale anymore. This is to keep it always fresh.

    I only say this because I want to keep ordering it.

    A good loyal customer,
    abdullah

    ReplyDelete
  31. ABD ZAINEE SULAIMAN4 June 2011 at 07:07

    Thanks Mr Abdullah, we take note on your advice and will surely take additional measures to ensure the salad is always fresh when served.

    ReplyDelete
  32. Anonymous5 June 2011 at 07:55

    Hi, I ordered the spaghetti but the sauce/gravy looked dark brownish (almost black) and tasted like it was overcooked. usually its not like that. please be careful when cook next time coz I usually order the spaghetti.

    ReplyDelete
  33. Anonymous5 June 2011 at 08:16

    I'm an old customer, your service is good.
    But please be more careful on the order, not to mix them up. If it's just a simple mix up, it still tolerable, usually I will just accept it cause I'm hungry.
    But it can lead to a serious case. For ex, I ordered beef, but what's came was crab. I'm allergic to seafood, luckily i recognized it. I'm afraid someone else might experience this. Allergic can lead to a more serious case.
    So, better be more careful next time.
    Thanks for the food.

    ReplyDelete
  34. ABD ZAINEE SULAIMAN10 June 2011 at 15:26

    We will look into it and thank you for your comment

    ReplyDelete
  35. ABD ZAINEE SULAIMAN10 June 2011 at 15:42

    Mr Abdullah, since you commented on our salad we have received more orders now as we have changed the style of preparing it to ensure freshness, thank you again for your comment.

    ReplyDelete
  36. Anonymous27 June 2011 at 05:48

    pls bring exchange and desert please. Some ice cream or just cake would be good. Thanks :)

    ReplyDelete
  37. ABD ZAINEE SULAIMAN27 June 2011 at 10:38

    At the moment we already have Caramel Pudding (Original and Cinnamon Flavor) its nice and you may try it out at 5.00 per piece. Tq.

    ReplyDelete
  38. Anonymous1 July 2011 at 23:49

    Salam again Bro,

    Glad to hear that. I sms a few days ago wanted to get one but they told me its finished! people must like it, like I did.

    Let me take this chance to also say this kind of food is very good for a snack Its light non-oily and healthy. I would certainly be very happy to see more items like this introduced

    Fresh salads or Fresh boiled vegetables with mild seasoning.. yummy and healthy.

    if price was around 5 or so would be terrific (I see myself ordering a pack semi-daily!)

    Wish you prosperity,
    Abdullah

    ReplyDelete
  39. ABD ZAINEE SULAIMAN2 July 2011 at 06:22

    Thank you again Mr Abdullah, we certainly appreciate your suggestion and will scout around for something really tasty and healthy. Salam.

    ReplyDelete
  40. ABD ZAINEE SULAIMAN8 July 2011 at 10:28

    2 caramel pudding.A-02-07 cyberia crescent 2

    Yesterday's was very delicious , thank u !!

    ReplyDelete
  41. Sick and tired11 July 2011 at 06:26

    please just go away


    and never come back
    everything u make SUCKS

    ReplyDelete
  42. ABD ZAINEE SULAIMAN11 July 2011 at 08:52

    Could not apprehend your animadvert feedback, please specify or categorically state the reasons that cause you to be very unhappy deep down your heart, just be happy take one thing at a time and don't have to take it to far my friend, if you have anything rather personal then we might know each other quite well, then lets celebrate! and down all the sorrow, thanks and warmest rgds pro.

    ReplyDelete
  43. Anonymous22 July 2011 at 13:21

    Hmm, rice arent enough. Rm5.5 should have more rice than other.

    But anyway, food provided juz great. although price is slightly higher than others : )

    ReplyDelete
  44. ABD ZAINEE SULAIMAN24 July 2011 at 14:12

    Well cost had gone up over the years, a minimal reduction in quantity should be alright we guess but quality maintains. Tq.

    ReplyDelete
  45. Anonymous6 August 2011 at 11:54

    Love ur food bro...especially the spicy fried rice...spicy n addicting.... always order frm u and u seem as relaible as it can be. keep up the good work n overall satisfy wif ur service. thumbs up! :)

    ReplyDelete
  46. Manik n Ratan7 August 2011 at 06:01

    Good services and foods :)
    Can you please add some Iranian Biriyani, Khabsa (Chicken,Lamb,Beef)in your menu? It will surely become hugely popular. Thanks.

    ReplyDelete
  47. ABD ZAINEE SULAIMAN8 August 2011 at 22:00

    Thanks mate for the compliment and also thank you for the support!

    ReplyDelete
  48. ABD ZAINEE SULAIMAN8 August 2011 at 22:05

    Dear Manik & Ratan,

    Ahh this is interesting and equally challenging as we are Malaysian Malay but we will however try to cross border and create something from your suggestions in the very near future, tq guys

    ReplyDelete
  49. Aliff9 August 2011 at 00:42

    Nice job! How do you guys manage to deliver so fast?? How many staffs do you guys have in total? Is the business going good? How many orders on average do you guys receive a day? Anyway, keep up the good work!! SNACK HAUS!!!!!!!!!!!

    ReplyDelete
  50. ABD ZAINEE SULAIMAN9 August 2011 at 07:51

    Well Aliff, we have about 11 staff altogether and on average we would grossed about 160 to 200 orders p/day and we would normally gets higher than usual when it rains (Thank God) or during live football season. The business is still going good as we already have a customer base here due to our long existence (Into 5th yr now)however there are also many new eateries especially around Domain and the Petronas area so it involves a lot of hard work to remain competitive and to stay relevant,cannot be complacent or we can be wiped out too. Thank u for your interest Aliff. Rgds.

    ReplyDelete
  51. Anonymous10 August 2011 at 22:46

    butter chicken uncooked y lah??

    ReplyDelete
  52. ABD ZAINEE SULAIMAN12 August 2011 at 10:22

    We have to check on it, sorry mate

    ReplyDelete
  53. Anonymous16 August 2011 at 19:05

    dear snackhaus, your food are w/o a doubt delicious, and i love to order from you guys. but yesterday, i ordered crabstick spring rolls but i got chicken spring rolls instead. and i got food poisoning from it. please try to maintain the cleanliness of the food, and your customer's health.

    ReplyDelete
  54. ABD ZAINEE SULAIMAN20 August 2011 at 04:25

    Our apologies friend for the mixed up and also for the food poisoning if its due to the spring rolls, we will check it out. Thanks.

    ReplyDelete
  55. Anonymous20 August 2011 at 21:42

    do u open on sunday ?
    and do u have any deliveries to limkokwing's hostel here ?
    b'cause if can, we would really love to have food deliveries here .. especially at weekends....

    ReplyDelete
  56. Anonymous9 September 2011 at 12:54

    a few constructive criticism,hope
    you guys make an effort about it

    1)bring change
    2)if customer requests to call their phone and not ring the bell late at night,please make sure delivery guy does that
    3)ensure that meat is cooked well especially beef as its sometimes like rubber
    4)find new sources to reduce your cost so cheaper price can be passed down to customers which inevitably would lead to a bigger customer base(your food is good but many people i know are reluctant to order coz pricey)

    have been a loyal customer for many years,hope my opinions are accepted positively,thanx guys

    ReplyDelete
  57. Suffian Ariff10 September 2011 at 14:43

    I'am sceptical of all food delivery services until a friend of mine suggested SnackHaus.

    Frankly, food is above par, I have tried two type of food off the menu and keen to try even more. The delivery is as promised ( they mentioned 30mins ~ 40mins, meal arrives along the waiting time approximation, helps with time planning without fear the food arrives too early or the delivery boy went off when im unable to get the door)

    Keep up the good work SnackHaus!

    ReplyDelete
  58. ABD ZAINEE SULAIMAN11 September 2011 at 08:58

    Appreciate your feedback Mr Suffian, we always try to our level best to meet to our customers expectations.Rgds.

    ReplyDelete
  59. Anonymous12 September 2011 at 10:39

    common la ,y do have to filter the comments when nothing was said wrongly,was just constructive criticsm mate..im sure u know which comment im talking about.tc anyway

    ReplyDelete
  60. ABD ZAINEE SULAIMAN14 September 2011 at 11:59

    Ref: 9th Sept 2011 12:54

    Sorry for this late reply mate, since it is constructive I may well take a slightly longer time to response as whatever I say may have negative repercussions especially when it involves pricing.

    Well, the first three comments are clear and fully understood and will be followed through except that the quality of the beef depends much on the one available in the market. We are using the "Silver Side" frozen meat which are imported mainly from Australia, New Zealand, India and Bangladesh and so the quality of this meat varies and are consistently inconsistent, we are at the receiving end actually but most often than not the meat purchased are tender and sometimes it may not. We are however trying to make it as tender as possible when cooking it.

    Yes, the price of some of our food are comparatively higher (marginally) than the average market price but it also come with good taste. Good taste largely due to the type and quality of the ingredients used and naturally quality ingredients cost more. We never use natural salt in most of the dishes especially our fried rice, we used a combinations of ingredients, so that gives the distinct taste that cannot be found at other eateries-it's a family recipe. We actually does our purchasing at the wholesale market (lowest in price) but some are done at hypermarkets as whole sellers could not sometimes customize to our needs and the price at retailers are naturally higher. We could not achieved economies-of-scale to get big discounts for bulks purchases as we are small.

    The price of raw materials, packaging and ingredients had escalated over the years and never comes down and so is our fixed overheads that keeps rising, rental which was at 1,000.00 in 2007 is now at 2,000.00 (up 100%) , salaries of delivery boys that was 900.00 in 2007 is now 1,300.00 etc etc.

    So our price indicates not just the quality of taste but also the quality of service, we got to or we will fail in both and eventually fail in the business. It's survival mate.

    For your information we have been working to make our pricing more competitive by offering some discounts (marginally) by Packaging OR Combo (combination of orders) for some popular food and will make the announcement when it is being finalized.

    We sincerely thank you for forwarding the comments and also for your continued support.

    Warmest regards.

    ReplyDelete
  61. Randy20 September 2011 at 08:37

    Hmm, my meal tonight has been good.

    I ordered Chinese fried rice and cheese sandwich. All is fine.

    Just one thing. The Chinese fried rice smells slightly burnt.

    ReplyDelete
  62. ABD ZAINEE SULAIMAN20 September 2011 at 15:23

    Please also try other food that are equally nice in the menu and we are confident you will love it too.

    Thanks for the feedback Ranmaru.

    ReplyDelete
  63. Anonymous8 October 2011 at 22:06

    Hi,

    I've been meaning to ask since before Ramadhan, but never have thought to contact though here. But anyhow, I love dessert, sometimes I just feel like ordering desserts and get them delivered-- I'm wondering if it is possible to have ABC in the menu? & just so you know, I love your caramel pudding the latest batch just after Hari Raya.. it was so goood! the portion and the taste was better than during ramadhan or before. Not that I'm saying it was n't good. Maybe because I'm a sweet tooth and I like it better when it's sweeter. I'm thinking of suggesting of ABC pudding? or maybe cendol pudding? I imagine the taste is the same and sweet as caramel pudding, but if there's cendol in it, I think it'll be the other version that isn't plain.

    But on top of all, I love all the food in the menu here. I remember once, when I was still new here in Malaysia, my sister ordered the chicken spring rolls -- for that first few months I got myself addicted to it! & also my first attempt with lemak kuning chicken was really good it's as perfect as it suppose to be :)

    Thank you

    Regards,
    LUCT Hostel Student
    Brunei Darussalam.

    ReplyDelete
  64. ABD ZAINEE SULAIMAN11 October 2011 at 11:07

    Many thanks for your feedback and suggestion, your input will definitely be taken into consideration for our next menu and for your information also we are currently conducting a "Customers Needs Analysis" for our Fine Dining Restaurant in Cyberjaya which comes under our short term business expansion plan to be executed soon and we really appreciate your kind of feedback. Rgds.

    ReplyDelete
  65. seriouslyike13 November 2011 at 11:25

    Been ordering from you guys since I first came to Cyber few years back!

    Good job on expanding your menu and great food! Wishing you guys all the best in the future and I seriously can't wait to see new food on the menu!

    ReplyDelete
  66. Anonymous18 November 2011 at 09:46

    Delivery service takes too long. I normally order from snackhaus at night, but it always takes about 2 hours to arrive. And I live at Cyberia only.

    ReplyDelete
  67. ABD ZAINEE SULAIMAN18 November 2011 at 13:54

    Thank you very much, we have quite a long list of unpublished food awaiting for the right timing. At this time we are working hard to rectify our late delivery time that caused dissatisfaction to some affected customers especially during peak hours and as soon as we are ready we will announce the new lines of food, tks again.

    ReplyDelete
  68. Anonymous20 November 2011 at 21:07

    Thank you for the constant supply of munchies ! An entire community would be swept off if it wasnt for snackhaus ! Looking forward to the Japanese food !

    ReplyDelete
  69. ABD ZAINEE SULAIMAN21 November 2011 at 10:35

    Thank you mate, we will not be here still if not for the support from you guys, we will of cause inform once we have Japanese food in the menu. Rgds

    ReplyDelete
  70. Anonymous25 November 2011 at 22:49

    OMG! i discovered you guys last night.
    you guys are great! you've definetley saved me stomach from going hungry.
    I'd really love some Maccaroni and cheese though! pasta...something italian :P but i'd really like maccaroni and cheese :P yum.

    ReplyDelete
  71. ABD ZAINEE SULAIMAN27 November 2011 at 00:53

    Our business hours from 12 noon to 4am daily, we'll come to something Italian soon. Thanks.

    ReplyDelete
  72. Anonymous30 November 2011 at 06:52

    can order through here?..no credit to sms u..

    ReplyDelete
  73. ABD ZAINEE SULAIMAN30 November 2011 at 16:46

    Sorry, we are not on-line yet. Tq.

    ReplyDelete
  74. Just a customer9 December 2011 at 23:12

    one of the best food delivery in cyberia and the food is great. i like having the option to add on !!! but it would be great if u guys use the thin frenchfrice rather than large one.. they loose the crunchiness by the time it comes to the house

    ReplyDelete
  75. ABD ZAINEE SULAIMAN11 December 2011 at 13:42

    The thin fries is called 'shoe string' (don't know why the name is such) but if you need it please specify it when ordering), what we currently selling is called 'crinkle cut', we'll get it for you, thanks.

    ReplyDelete
  76. Vicky Khan13 December 2011 at 12:07

    please provide fork and spoon :) thx

    ReplyDelete
  77. ABD ZAINEE SULAIMAN14 December 2011 at 13:56

    To prevent wastage on our part please indicate if you need it. tq.

    ReplyDelete
  78. Alvin1 January 2012 at 11:19

    Ya la please bring some exchange money when delivering.. so far the foods is satisfying.

    ReplyDelete
  79. ABD ZAINEE SULAIMAN3 January 2012 at 06:08

    Dear Alvin, we would normally provide a change of 50.00 if the total bill is more than 15.00 but if your total bill is less than that kindly indicate it when placing your order or if you have no idea about the total amount just inform us to bring change for 50.00 or 100.00 etc. Thank you.

    ReplyDelete
  80. Orlando23 January 2012 at 09:15

    I made an order yesterday and it didn't come with cutlery, Please try to bring a fork or spoon next time.
    P.s. Can I order here, online or by email?

    ReplyDelete
  81. Orlando23 January 2012 at 09:17

    and i forgot to say; GREAT MEAL... SUPER DELICIOUS.

    ReplyDelete
  82. Anonymous26 January 2012 at 04:30

    What happened to snackhaus these days?

    Everytime when I ordered something, there'd be at least one or two items missing when delivered to my house.

    And it's not just one or two times, but EVERY SINGLE TIME!!! Do you hate me so much???

    Please improve this.

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN29 January 2012 at 13:25

      This comment has been removed by the author.

      Delete
    2. ABD ZAINEE SULAIMAN29 January 2012 at 13:29

      Sorry mate, may not be on purpose, may due to miscommunication between us or between the person taking the order and the kitchen staff, however pse inform us everytime it happens we will rectify it, tqvm.

      Delete
  83. ABD ZAINEE SULAIMAN29 January 2012 at 13:16

    Dear Orlando, would appreciate iof you could indicate that you require cutlery when placing order as we are aware that most customers does not require it, help us to save cost. On line ordering not yet activated, still tru text or call. tq.

    ReplyDelete
  84. Anonymous4 February 2012 at 10:13

    Ordered Special Fried Rice (Non Spicy). Food was great unfortunately it was SPICY. It was really hard for me to eat as I can't take spicy food. Otherwise all was good. Maybe I can suggest that reduce the frozen peas and maybe substitute with some other vegies like beans.

    Will be ordering in the future.

    ReplyDelete
  85. Anonymous19 February 2012 at 22:21

    i havent receive my order. yup until now. at least if u cannot deliver, please inform. so i wont waste my time waiting like a fool. please improve. thnk you.

    ReplyDelete
  86. Anonymous8 March 2012 at 02:02

    Please can you guys hv change for at least a RM50 worth of money? Sometimes we ourselves only have the 50 with us and no change. I think the change for 50 is good cause sometimes the guy who comes doesn't have much change at all. Please carry more change so that we can pay you guys. :)

    ReplyDelete
  87. Anonymous17 March 2012 at 05:23

    Just my opinion that can you add more dishes like:

    +noodles variety like kue tiow, curry noodle and other kine of noodles.
    +sweets (maybe ladu, puding or anything easy for you to make)
    +kuih-muih (like keropok lekor, goreng pisang, karipap, murtabak, pau or other)

    Sneakhaus has been my first choice for deliver food..if got some new or changes, it will be awesome :D

    ReplyDelete
  88. ABD ZAINEE SULAIMAN17 March 2012 at 14:22

    We take note on your suggestions, as for now we already have about 130 food items in the menu including some that you suggested, our next menu will be ready soon and you may take a look. Thanks

    ReplyDelete
  89. Miss F18 March 2012 at 06:17

    Hi! I've only known of your place this year, despite living in Cyberjaya for the past 3 years. Started ordering because there's not much of a variety where I live, and thankfully your service has always been timely, plus the SMS replies are wonderful indicators of your service. I love that your food seems much healthier and tastes different compared to those I've ordered from before- less oil and salt, and the drinks they are much less sweet (although this takes some getting used to). Needless to say I've been a satisfied customer and because of this, I would vary my orders just to try out your different types of food.

    Today, I ordered beef steak... and when it arrived I was sorely disappointed. It seems that upon arrival, my food looks as if it's been at rough seas. Now while that isn't really a wonder since delivering food can get pretty rough, what DID bother me was the state of the food. There were scant pieces of wedges (barely enough for the price, I'm sorry to say- not more than 8 small pieces to be exact), of which one was burnt to coal black and definitely not fit for eating (anyone can notice that). And my 'steak' was cut into pieces- it looked more like something I'd expect to find in a blackpepper beef dish, and not in an order of steak.

    While I appreciate having my steak cut into small pieces the way my Mom used to make while I was small, I'm afraid at this age, when I order steak I expect to be served a slab of meat- Not tiny (despite thoughtfully) cut pieces that look like they've been salvaged from another beef-based dish. I was seriously craving for a good piece of steak and though I know I can't expect premium-quality steak like those found in Tony Roma's or the like, I expected better from Snack Haus, especially since you price yours higher than your level competitors in Cyberjaya. I expected a slab of meat, for starters. Nothing can compare to the feel of driving your fork and knife into a particularly juicy piece of steak. :(

    Luckily, the 'steak' wasn't that bad...

    Also, the packet of chilli sauce that came (probably to accompany the wedges) was particularly pungent- like it's been there for too long and should not be served anymore. In short, it smells like expired chilli sauce.

    Hopefully you take these matters into account the next time you whip up an order, and continue to improve your services. Regardless, I'll keep ordering and hope to see the new menu out soon!

    Sincerely, Miss F.

    P.S.: I know it seems impossible, but I really hope there's a reduction in price for some of your more popular dishes now that they have garnered a huge fanbase. They are a bit too pricey for frequent ordering, especially for less well-off students like me. Thanks :)

    ReplyDelete
  90. ABD ZAINEE SULAIMAN18 March 2012 at 11:21

    Dear Miss F,

    We noted with appreciation on your lengthy comments, very sincere and constructive in manner. Your invaluable input will definitely be taken into account when we review the menu. We believe you are residing in Cyber Heights as most of the people on this side of Cyberjaya knew us since year 2007. Anyway thanks again and warmest regards.

    ReplyDelete
  91. Anonymous13 April 2012 at 11:00

    Awesome chili! What i caleed it is chicken rice chili.. It just awesome!

    ReplyDelete
  92. Anonymous3 May 2012 at 03:47

    just a suggestion, perhaps you could take pictures of all your food in the menu so that your customers would see how it would look like before ordering. i think the pictures you have now have helped me n my friends in choosing, but if you have more pics, that would be awesome =D

    ReplyDelete
  93. ABD ZAINEE SULAIMAN3 May 2012 at 06:27

    We are actually preparing a new menu (hard copy), a new menu page in the blog with most of the food photos plus illustrations and also an on-line ordering site. We hope to complete it in the very near future. Thanks.

    ReplyDelete
  94. Anonymous4 May 2012 at 21:09

    can you deliver to Desaria Villa,please?

    ReplyDelete
  95. Anonymous15 May 2012 at 20:26

    Last week i ordered Butter chicken and rice for RM 8.50, the butter chicken is super delicious, but then, the portion is really poor. Its just like two spoons for the chicken pieces portion, i mean, its worth for RM 8.50, and im very shocked when i open the food and found that (Im a girl and i dont eat much, but that time i imagine if someone who hungry, loves to eat and found the food like that) Im not going to compared, but other place have a bunch of chicken for RM 6.00, and i dont think its because of chicken quality matters. Just maybe you can put more chicken/any other ingredients as ordered instead of so much rice. Seriously, the portion is getting serious. Its too little.

    I still stick on Snack Haus, my favorite is the crabstick spring rolls :) Thank you for reading my feedback.

    ReplyDelete
  96. ABD ZAINEE SULAIMAN15 May 2012 at 20:52

    We will look into the chicken portion as claimed, maybe the cook on that particular day/shift did not give the actual amount of chicken to you, so far we have only received one complaint, thank you.

    ReplyDelete
  97. Anonymous27 May 2012 at 01:58

    Ordered some food yesterday for the first time. kinda fast delivery i admit! Hmm the food itself was okay. shall order again in a few mins and try something different. would be great if we could order online and also, if you could somehow upload a pdf copy of your menu so we can still order via sms without internet access. thanks

    ReplyDelete
  98. ABD ZAINEE SULAIMAN27 May 2012 at 06:47

    We have been looking around for the most suitable On-Line Ordering with options to pay on-line but have not found one yet. A new new menu (hard-copy) have been designed and once ready will be distributed to all our customers.

    Thank you.

    ReplyDelete
  99. Anonymous13 June 2012 at 08:37

    Love Snack-Haus food for supper but food takes forever to arrive all the time. By the time when it arrives my appetite would be gone already.

    ReplyDelete
  100. Anonymous13 June 2012 at 08:42

    Please discount the prices for late delivery.

    ReplyDelete
  101. ABD ZAINEE SULAIMAN13 June 2012 at 14:30

    Would advice you place your order much in advance as you may make your dinner order in the afternoon and we'll guarantee you will get it on time. The Euro Cup fever makes us really busy and normally the peak time is from 11pm onwards.Tq.

    ReplyDelete
  102. ABD ZAINEE SULAIMAN13 June 2012 at 14:48

    Sorry about the price as we are not a QSR (Quick Service Restaurant)like Domino Pizza and the like because their products only need reheating/baked of their ready frozen dough but ours is cooking which is similar to a restaurant so our time taken is inclusive of taking order, preparation/cooking and delivery (depending on distance)so if we can deliver from 30mins to 60mins is quite acceptable we guess. Anyway thank you for your comment and warmest regards.

    ReplyDelete
  103. Anonymous18 June 2012 at 21:34

    Guess what people

    right now I'm eating tomyam daging just delivered by snackhaus... ABSOLUTELY great food

    all the best to this resto.. keep it up bro

    ReplyDelete
  104. ABD ZAINEE SULAIMAN19 June 2012 at 15:45

    Thank you very much for the compliment!

    ReplyDelete
  105. Anonymous1 July 2012 at 07:55

    If can provide icu cubes..thanks.The food awesome..:)

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN1 July 2012 at 14:22

      We don't deliver ice cubes for now but all our cold drinks are refrigerator chilled. Tq

      Delete
  106. PUTERI BALQIS4 July 2012 at 07:24

    the chicken butter are awesome! so delicious! if you make butter squid will be more awesome!

    ReplyDelete
  107. ABD ZAINEE SULAIMAN4 July 2012 at 14:35

    If the demand for squid is good we really don't mind to include it into the menu but as you know it can be quite messy in handling it, Thanks.

    ReplyDelete
  108. Anonymous5 July 2012 at 05:51

    i really agreed with puteri balqis. butter squid will be more awesome and better taste :D

    ReplyDelete
  109. ABD ZAINEE SULAIMAN5 July 2012 at 14:14

    Alright, we will include it in the menu soon, thanks.

    ReplyDelete
  110. Anonymous11 July 2012 at 06:25

    Snack-Haus delivery uncle veli handsome <3

    ReplyDelete
  111. ABD ZAINEE SULAIMAN14 July 2012 at 00:46

    Which uncle veli handsome one?

    ReplyDelete
  112. Anonymous19 July 2012 at 07:29

    The food is nice its just that i have to wait a decade :/ please improve the delivery timing :)

    ReplyDelete
  113. ABD ZAINEE SULAIMAN20 July 2012 at 08:27

    Yes the delivery time is something that we are seriously looking into,tq.

    ReplyDelete
  114. Anonymous11 August 2012 at 01:39

    Yes , for the small portion of butter chicken , it is very little and it's not filling , but it's tasty ~

    ReplyDelete
  115. ABD ZAINEE SULAIMAN12 August 2012 at 15:14

    It's the normal regular size portion that you are referring to but you may request for add-on to the rice or the gravy/meat at 0.50 and 1.00 respectively, thanks for the feedback.

    ReplyDelete
  116. Anonymous15 August 2012 at 21:57

    stated u open at 12 - 4am for fasting month, but where are you?
    i cant reach you ckckkck

    ReplyDelete
  117. ABD ZAINEE SULAIMAN16 August 2012 at 18:53

    Yes it's 12 noon to 4am daily and closed on Fridays, thanks

    ReplyDelete
  118. waynepangXXX19 August 2012 at 08:57

    r u open today ? seems like i order something at 10.30pm but not getting my order yet....

    ReplyDelete
  119. ABD ZAINEE SULAIMAN19 August 2012 at 14:21

    Sorry, we are closed for the Raya festival and reopens on Tuesday, you may check our business hours at home page, thanks

    ReplyDelete
  120. Anonymous2 September 2012 at 05:23

    Hi,

    I've been a loyal customers about half year, recently the service you all gave us is very very bad. Didnt have small change even though I write clearly in the message. Recently, I ordered rice with fried chicken breast, one part from the chicken is RAW. It's just luckily that I dint swallow that. And I thought if "nevermind, maybe it's just careless mistake or what, as long i dint eat it it's okay". I still continue order from you all, the next day I ordered you gave me shitty service again, left behind foods and need to deliver the same order twice... Please value your customers!

    ReplyDelete
  121. ABD ZAINEE SULAIMAN3 September 2012 at 20:40

    We have engaged some new staff for the kitchen as well as taking of customers orders and we noted your comments and will highlight it to our staff. Our apologies. Thanks.

    ReplyDelete
  122. Anonymous15 September 2012 at 03:08

    i sms like an hour ago.... do you guys accept sms order or not?

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN17 September 2012 at 15:12

      We do accept orders through calls as well as sms/text but please check that your message went through when you sent it as there are instances of weak coverage or hiccups that may caused your text not being delivered at our end, you may call us to confirm if there being no reply from us after sending. Thanks.

      Delete
  123. Anonymous17 September 2012 at 04:13

    Hey I ordered 4 chicken sausages they gave me beef sausages this happened twice and i don't eat beef i am hindu what if somebody gave u pork sausages instead of chicken and beef. Pls look through this issue if u don't have it just say we don't have it,do not deliver wrong order.

    ReplyDelete
  124. ABD ZAINEE SULAIMAN17 September 2012 at 15:03

    For your kind information we do not have beef sausages in our stock at all and as such what you received was actually chicken sausages, thanks and regards.

    ReplyDelete
  125. Anonymous22 September 2012 at 05:39

    Please can i get cigarets too? the reason i order is that i'm too lazy to go out. i'm serious

    Thankies

    ReplyDelete
  126. Anonymous22 September 2012 at 23:46

    please open in the morning or around 12pm instead of 3pm....3pm are too late.people usually have lunch around 12-2pm..please open around 12pm again....i dont want to order from other delivery service..

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN19 February 2013 at 10:14

      We will open 24 hours a day and we hope our wish would come true.

      Thanks.

      Delete
  127. Anonymous22 September 2012 at 23:52

    when u want to add butter squid to your menu...waiting for that menu

    ReplyDelete
  128. Mark Timms24 October 2012 at 08:39

    Just had your sweet and sour chicken combo. it was delicious.. however, it was disappointing the fact that the amount of chicken was ridiculously little compared to the onions and sauce. I feel a bit ripped off because i even added RM1 for extra chicken. This sadly resulted me into throwing away the leftover rice.. I hope the food portion can be solved as soon as possible. Best Wishes, Mark.

    ReplyDelete
  129. Mr. Raju Devsingh Kanta Sivumelu R.J24 October 2012 at 09:00

    I am an Indian man from New Delhi. Just yesterday we ordered food from Snack Haus. I am very impress to see that my young boy loves to eat your food.. But now there is a problem. He is too fat and he does not fit the chair in the hotel room and 8 minute..8 minute.. i need to calm down.. HE CANNOT GET OUT FROM THE CHAIR. WE HAVE A FLIGHT TO CATCH. NOW YOU TELL ME WHAT TO DO? YOU TELL!! HOW AM I GOING TO LET HIM PASS THE AIRPORT SECURITY? THEY WANT THE CHAIR TO BE PUT IN THE MACHINE TO SCAN BUT HIS BOTTOM IS SO BIG. BIGGER THAN MY WIFE. THIS IS HORRIBLE!!

    ReplyDelete
  130. ABD ZAINEE SULAIMAN25 October 2012 at 05:55

    Noted with thanks

    ReplyDelete
  131. ABD ZAINEE SULAIMAN25 October 2012 at 06:05

    Dear Mr Raju,

    I think you are facing a serious problem and he may have to fly back without his mummy and daddy on the next DHL (Cargo Plane). LOL thanks anyway for the nice joke.

    ReplyDelete
  132. Anonymous27 October 2012 at 02:11

    Are you open today? I message your number but no reply.

    ReplyDelete
  133. Mr. Raju Devsingh Kanta Sivumelu R.J28 October 2012 at 07:08

    No problem. I will be sending 6 elephants to your shop tomorrow!! :)

    ReplyDelete
  134. ABD ZAINEE SULAIMAN29 October 2012 at 22:46

    Sure, we will be awaiting for the 6 elephants with lots of banana trunks but just make sure they don't run amok or we might have problems with the management!!

    ReplyDelete
  135. Anonymous28 November 2012 at 04:16

    Hello!
    So far I love the food and everything, no complaints. It is just that the service is too slow. There's a time where I waited for almost 2 hours! I am starving. I dont want to order from another delivery as I love your food. How I wish you could improve your service to be better in delivering the food. Thanks!

    ReplyDelete
  136. ABD ZAINEE SULAIMAN28 November 2012 at 19:58

    Noted with thanks, we will look into it but sometime next month or early January 2013 we will be relocated to Shaftsbury Square, Cyberjaya and you have the options of dining-in (shuttle service provided for customers in and around Cyberjaya to come to our place)or delivery service. Regards.

    ReplyDelete
  137. Anonymous11 January 2013 at 07:18

    Hey man.. i always ordered from you. But many of my friend tell me you are not muslim instead you are chinese malay who pretend to be a muslim. I'm curious about this as i'm a muslim and check your site and judge from your pics i am definitely dont think you are muslim as your face (as in your blog pics) does not resemble any typical malays that i know of and the way your family dressing is not muslim at all. I dont think muslim women wearing short. Somemore why you dont post any passport or anything that prove you are muslim. I take very serious about the foods prepared and i only eat halal food. Is there any way that i can check if you are muslim or buddhist ? i'm from abroad and work at shell cyberjaya here but staying in cyberia.

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN19 February 2013 at 10:00

      We are of pure Malaysian Malay origin and born pure Muslims. Malaysia consists of many ethnic groups namely Malay, Chinese & Indians which forms the majority and the minority are the Dayaks, Ibans, Melanaus, Kelabits, Kenyahs, Kiputs, Bajaus, Kadazans etc etc and due to this we have mixed culture and appearance some maybe due to mixed marriages and some maybe not, perhaps the genes which makes them look different. It's very hard to distinguished between a Malay and a Chinese sometimes. You may sometimes see Chinese girls wearing our traditional Malay baju kurung on Fridays especially because they want to respect Friday (the day Muslim men congregate at the mosque to perform Friday prayers)and most people thought they are Malays and vice-versa. Malaysia is also a country that is quite liberal in approach especially when comes to religion because we have to practice tolerance among all races otherwise there will be chaos and unrest. 50 years ago here no one questions anyone about dress, all races were free to wear anything irrespective of their religion but all have been mislead by political parties that imposed new dress order/code to win support from a particular segment of the population and this is a fact that no one can deny, to be in power they need followers and the easiest way is to use religion as their main agenda.

      Anyway we respect your concern as we ourselves would make clarification when faced with similar situation.

      Thank you and you may meet us in person at our new outlet at Shaftsbury Square soon.

      Delete
  138. Anonymous15 January 2013 at 06:20

    Your food is expensive. The amount is little. The worst is, there is no other ingredients. E.g If friend rice, it really is just rice and 1 slice of cucumber. I ordered 5 times, 5 different food, and the prices are higher than other restaurants. This is how I feel about your food basically. I have to be honest. I hope there is adjustment. Thanks

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN19 February 2013 at 09:31

      We believe you had ordered from a different restaurant as this is the first time that we have received such complaints, snack haus have been very particular on food contents and types of ingredients used from the day we started business here 7 years ago and it is the very reason that we are still around due to the continued support that we gets from our loyal customers, of course we are not d best but we have at least our own recipe and our own way of managing the delivery business that we started when no one else were doing it in Cyberjaya. Pricing should not be an issue as we are aware of the ridiculous price being charged by many eateries here.

      Anyway we thank you for the comment.

      Delete
  139. Anonymous29 January 2013 at 03:58

    u guy keep closing.should update ur blog and mention that u guys are closed.

    ReplyDelete
  140. Unknown5 February 2013 at 01:43

    hi, is Snack Haus closed these days because its been almost a week that your number is not reachable.

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN19 February 2013 at 09:10

      We closed for 14 days (Jan 28th to February 9th) to focus our attention on on-going renovation works at our new outlet at Shaftsbury Square.

      Thanks.

      Delete
    2. ABD ZAINEE SULAIMAN19 February 2013 at 09:14

      We have resumed delivery service effective February 10th, 2013 from 3pm to 3am (with no off-days). Dine-in date will be made known later. thanks.

      Delete
  141. Anonymous16 February 2013 at 23:18

    Looking forward for the new dine in place. Please do update when it's launched. Thanks. -SnackHaus customer since 2008

    ReplyDelete
  142. ABD ZAINEE SULAIMAN17 February 2013 at 00:42

    Sure,just follow our blog and we will also distribute flyers to inform. Thanks and regards.

    ReplyDelete
  143. Anonymous13 March 2013 at 05:19

    hi there, your food is great, love it!

    but just one thing, everytime I order, I requested for fork & spoon but sadly I didn't get them. I hope the next time I order something I will get the fork & spoon, thanks.

    ReplyDelete
  144. ABD ZAINEE SULAIMAN13 March 2013 at 12:11

    Our apology, we will make sure of it the next time. Thanks.

    ReplyDelete
  145. awesome15 March 2013 at 08:07

    Hello there.
    I just realized something. New menu eh? That's great!
    I tried the spaghetti meatball today and it tastes good! Delicious giant meatballs!
    Thanks for the service Snackhaus. Keep it up. =)

    ReplyDelete
  146. ABD ZAINEE SULAIMAN15 March 2013 at 10:13

    Thank you for the compliment, you may come over to our restaurant and try other food as well, our new restaurant is at P3A-01, Shaftsbury Square, Cyber 6 (on top of Secret Recipe & Tappers). Regards.

    ReplyDelete
  147. WYLC20 April 2013 at 15:50

    First of all i would like to please increase your delivery time because you were our only source to have late supper till 4am now which are not able to have it anymore . Then , since u upgraded to your new shop all prices are up
    and even delivery charges are up , so please reduce either 1 of them .
    May be since you are start having new customers (working people around cyber )
    you may be so normally charged but we students still think you price went higher....

    Sincerely ,
    WAS YOU LOYAL CUSTOMER!

    ReplyDelete
    Replies
    1. ABD ZAINEE SULAIMAN2 May 2013 at 08:35

      At this point our delivery time is still under review and same goes to some of the prices and delivery charges stated and whatever that we had decided was not just based on spending power of both students and the working population but was largely based on our operating cost/expenses, if you care to and carefully analyze the pricing trends in Cyberjaya ours is categorized in the "average to medium-high" grouping and the advantage is our pricing had been fixed and this may assist you in your monthly budget unlike some eateries that do not have a fixed pricing list and are inconsistent in charging their customers.We however appreciate you for highlighting this issue and noted it.

      Thank you and best regards.

      Delete
  148. Anonymous2 May 2013 at 04:19

    Orders are taking way too long after the new shfit.
    Great food perhaps :)

    ReplyDelete
  149. ABD ZAINEE SULAIMAN2 May 2013 at 06:52

    Since relocating to P3A-01, Shaftsbury Square on March 10th, 2013, our delivery times have taken slightly longer than when we were operating from Cyberia Smarthomes due to the distance. However in order to receive your meals in time we advice advance ordering or dine-in at our place (dining-in will only takes about 10 to 15 minutes for the food to be served as compared to 40 to 45 minutes if the order is be delivered).

    Thank you and regards.

    ReplyDelete
  150. Anonymous22 May 2013 at 12:10

    the nasi goring ayam was awsome

    ReplyDelete
  151. ABD ZAINEE SULAIMAN27 May 2013 at 22:44

    Thank you and regards

    ReplyDelete
  152. Anonymous31 May 2013 at 01:28

    i must say im quite disappointed with your services lately. Today i ordered a butterhicken rice and what i got is pretty much just a rice with a very few bits of chicken. All that for 9rm.

    please take your portion into consideration next time, thanks

    ReplyDelete
  153. ABD ZAINEE SULAIMAN1 June 2013 at 05:51

    Thank you and we will check on the portion given.

    ReplyDelete
  154. Unknown4 July 2013 at 04:46

    The quality is getting wordt everyday. The guy who answers always taking wring order and fill the box with rice and less of other items

    ReplyDelete
  155. farah24 July 2013 at 23:22

    hi..do you have an email address that i can write to?
    my office is planning a raya gathering cum farewell party and I would like to personally message you to ask things.
    Thanx!

    p/s: or maybe you can email me at f.hana.fh@gmail.com

    ReplyDelete
  156. ABD ZAINEE SULAIMAN24 July 2013 at 23:40

    Yes Farah you may e-mail us at this same e-mail. Looking forward to your e-mail soon.

    Thank you

    ReplyDelete
  157. Anonymous30 July 2013 at 05:48

    Hello~ Where is my food? I have already wait for 1 hour and 45 mins!!!
    Why you don't reply my SMS, just tell me if you can't make it, so that I can buy another food to eat!!! You know what's so call hungry??

    ReplyDelete
  158. Anonymous15 August 2013 at 09:54

    ordered food at 11. gonna be 1 now. thanks a lot for wasting my time.

    ReplyDelete
  159. ABD ZAINEE SULAIMAN15 August 2013 at 12:46

    Apologies, some of our delivery guys are still on Hari Raya leave.

    Thanks.

    ReplyDelete
  160. Walji18 August 2013 at 01:16

    Helllooooo.....I have been calling your number since 3:15pm now its 4:15pm and its still off. What time do you REALLY? start taking delivery orders???

    ReplyDelete
  161. ABD ZAINEE SULAIMAN19 August 2013 at 12:54

    apologies, slight delay due to unavoidable circumstances

    ReplyDelete
  162. Anonymous31 August 2013 at 05:56

    Your food is nice :) But expensive with little portion ! You can maintain the price but please add the amount of food, make it worth with the price. Thanks

    ReplyDelete
  163. ABD ZAINEE SULAIMAN3 September 2013 at 07:50

    We will look into the portion as commented. tq

    ReplyDelete
  164. Anonymous5 September 2013 at 10:37

    sambal is too expansive..we deserved to have extra sambal with the meal price.its just a sambal.pls do something.not worth at all.tq

    ReplyDelete
  165. Anonymous5 September 2013 at 10:39

    speghetti carbonara not well cooked.pls take note.

    ReplyDelete
  166. Anonymous5 September 2013 at 10:41

    i am totally disagree about the price.make the meal worth with the price.

    ReplyDelete
  167. ABD ZAINEE SULAIMAN7 September 2013 at 00:08

    ok we will look into the portion, tq for your comment.

    ReplyDelete
  168. ABD ZAINEE SULAIMAN7 September 2013 at 00:10

    noted on the comment on the carbonara thanks

    ReplyDelete
  169. Anonymous22 September 2013 at 01:47

    Why never pick up the phone?

    ReplyDelete
  170. Anonymous7 October 2013 at 00:19

    I texted the number to order, but food was not delivered. If you're not able to deliver, at least let me know, as I was waiting for it for 2 hours (note: hungry like a horse!) before deciding to go out to eat.

    ReplyDelete
  171. ABD ZAINEE SULAIMAN7 October 2013 at 11:08

    Our delivery service starts from 3pm to 3am daily so we believed you had texted to us prior to our delivery business hour and the phone was off. However we thank you for highlighting it.

    ReplyDelete
  172. Unknown8 October 2013 at 05:30

    Food is great . Well the perfection could be this way , 1- bring more change of money 2- the delivery time is way too long 3-garlic sauce is like a pinch of salt , so little (please add more) 4-Note down the important addition the customer wants , ex: extra spicyy , extra garlic sauce , No vegetables :) Tq

    ReplyDelete
  173. ABD ZAINEE SULAIMAN8 October 2013 at 07:27

    Dear Thinesh,

    Noted your comments with thanks but the delivery time can be shorten by half if you shift over to Shaftsbury Square condominium lol

    ReplyDelete
  174. Anonymous23 October 2013 at 12:26

    i ordered twice.yday 2am n today 2am.both u nvr come at all.fucking taking care customers ar

    ReplyDelete
  175. Anonymous9 November 2013 at 18:47

    hi, just wanna know, do you deliver outside of cyberjaya?

    ReplyDelete
  176. Jane20 November 2013 at 06:22

    I'm having your nice chicken porridge and spring rolls right now. So glad that i ordered from here after a day finding food for my flu and cold. Will order again soon. :D

    ReplyDelete
  177. Anonymous24 November 2013 at 03:55

    food is good... but the delivery service is bad. it takes more than an hour

    ReplyDelete
  178. ABD ZAINEE SULAIMAN8 December 2013 at 12:15

    The delivery can be slow at times due to several factors including volume of orders received at one particular time, weather conditions, shortage of manpower, mechanical problems etc. We always try our best to improve the speed but sometimes not able to due to the reasons mentioned. Thanks and regards.

    ReplyDelete
  179. Anonymous13 December 2013 at 22:40

    just an inquiry...since ur delivery starts at 3pm, so do i need to order exactly at 3pm or we can just order before 3pm...i'm new to snackhaus...

    ReplyDelete
  180. ABD ZAINEE SULAIMAN14 December 2013 at 07:18

    It is advisable to place your order at 3pm as the message might not go through when our phone is in the off mode.

    Thanks and regards

    ReplyDelete
  181. A hungry dissatisfied customer.15 December 2013 at 03:12

    Was hungry like a horse. After almost two hrs waiting, decided to cook. Starts cooking. Then your delivery guy came. -__-

    You need to do something about your delivery time. Most customers don't care about your logistics issues etc. They pay for their food and expect it to be delivered within 1 hr.

    Also you should REALLY review you BEEF STEAK. Either improve it, take it off from your menu or change the name to something else. Felt like a big rip off ! Dry, chewy with little portion of beef. It was all cut to pieces like you take from to-stir-fry-cut beef. Most of the pack weight comes from fries, a fried egg (??),stale-smelling chilli sauce with black pepper sauce that literally taste like cooking sauce.

    ReplyDelete
  182. ABD ZAINEE SULAIMAN15 December 2013 at 21:26

    Noted with thanks on your comments and will take the necessary corrective actions.

    Thanks and regards.

    ReplyDelete
  183. Anonymous31 December 2013 at 11:06

    would be nice if you guys would bring the non spicy fried rice when ordered for a normal fried rice. not everybody eats spicy. if they do they could just say it when they order,

    ReplyDelete
  184. ABD ZAINEE SULAIMAN3 January 2014 at 11:39

    Noted with thanks

    ReplyDelete
  185. Anonymous14 March 2014 at 02:10

    Please include more vegetarian options.

    ReplyDelete
  186. Anonymous13 April 2014 at 22:47

    Hi, i just ordered Fried Mee Hoon Chicken, and i only found 2 small chicken chunks in the mee hoon. I am kinda frustrated because i ordered for my friend. Please quality control the food before you serve the public, we do not ask for a 5 star standard hotel food. But at least prepare like as if you guys are eating it as well to be fair. After all we are all humans. May God Have Mercy in you.

    ReplyDelete
  187. ahmad syafiq hafizi15 February 2015 at 07:43

    hi. i really love the foods that u guys offered. it is really awesome and ive tried half of it already. but just now when i ordered normal beef burger, i was kinda disappointed because it is not like what i expected. yes, in term of taste the burger is a lot better than the other one that i have eaten so far but in term of price, it is quite expensive. for RM5 u get a really plain, normal burger which if u guys buy it at the stall nearby it would only cost around RM2~RM3 and if add another RM 0.50, i can add some egg together with it. i dont know whether there really is other stuff together with the burger or it really is just that plain, simple burger but i feel like ive wasted extra RM2 which i can just use it to add-on for extra rice ( i bought combo 7 with the burger just now ). please reconsider the price that u guys put for normal burger so that people wont feel disappointed when they see the food later on ( only have patty,bun, some vege, mayo and chilli sauce. really a standard normal Ramli burger ). the diff between royal and normal burger in term of price and item included is way too much. i hope u guys will saw and do something about it.

    ReplyDelete
  188. ABD ZAINEE SULAIMAN17 February 2015 at 03:27

    Dear Syafiq,

    The burger may look normal as with other burgers but actually there are different sizes and weights of patties. The Ramly burger patties come in 50gm. 60gm and 70gm and the one we use is the 70gm patty and the most expensive among the three. The one being sold at the burger stalls are the 50gm and the 60gm patty at 3.00 to 4.00/pc.Our price may be slightly higher than the stall price due to our higher fixed cost as compared to a one-man operator for the stalls.

    We thank you for your feedback and warmest regards.

    ReplyDelete

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